Description
One of the Bouquet pieces curated by Arrive in Bloom. 라벤더클라우드 — hand-tied stem by stem and bound with care, delivered nationwide on the same day.
Detail images below are provided in Korean.
| Code | FF-036 (CRM it_id 1789709026) |
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| Category | Bouquet |
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| Tags | Bouquet, Birthday · Anniversary, Coming-of-Age Day |
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| Made & delivered | Made and delivered on the spot by 500+ Arrive in Bloom partner ateliers nationwide |
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| Lead time | Same-day nationwide (usually when ordered before 5 PM) · next day to Jeju · specific time available |
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| Time slots | Morning · afternoon · anytime · specific time · urgent — choose on the order form |
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| Ribbon / card | Free handwriting in Korean/English (no Japanese/Chinese) · ribbon left (greeting) + right (sender) + a separate card message |
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| Delivery photo | A real photo is auto-sent to the orderer's phone via KakaoTalk/SMS right after delivery |
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| Tracking | Check progress at /track/ with your order number and phone (members can also track from My Page) |
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Payment
| PayPal | International orders use PayPal checkout. Available card options are shown by PayPal for your country and account. |
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| Currency | PayPal charges in USD. Review the final amount before approving payment. |
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| Other card payment | If PayPal is unavailable, eligible orders can switch to a secure KSNET card page in KRW. Any additional fee and total are shown before you choose this option. Your card issuer may apply conversion fees. |
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| Confirmation | An order number confirms receipt of your request. Payment must be completed before your flowers are prepared. |
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Delivery Information
| Shipping fee |
Free shipping regardless of amount or region
(A surcharge may apply for mountain/island areas, or when the florist and delivery address are far apart.)
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| Delivery hours |
Delivery window: 8 AM – 8 PM
Delivery within 3 hours anywhere nationwide
Orders placed before 5 PM are delivered same day; orders placed after 5 PM are delivered from 10 AM the next day
Weekend same-day orders or island/mountain areas may be delayed slightly.
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| Business hours |
9 AM – 8 PM
Online orders are accepted 24/7; phone support is available during business hours only.
Orders placed outside business hours are processed the next morning and delivered after 10 AM. |
※ Peak seasons : During special seasons (promotions, White Day, Parents' Day, Pepero Day, etc.), specific time selection is unavailable.
Returns & Refunds
| Exchange / refund policy |
1. Exchange and refund are fully available when the following occur.
2. Exchange — if the delivered item is damaged or soiled
3. If the delivered item differs from what was ordered
4. If it differs from the information provided by the store
(Re-exchange is possible within 3 hours when the above occur.) |
| When a refund is possible |
1. If you cancel by phone at least 3 hours before delivery
(For weddings or events, cancel by phone the day before.)
2. If the item is out of stock or delivery is otherwise impossible |
| Not eligible |
1. For fresh flowers, once cut they cannot be reused, so finished arrangements cannot be exchanged or refunded due to a change of mind.
2. For live plants, issues from inadequate care after delivery are not eligible.
3. Cases caused by incorrect delivery info or the recipient refusing receipt are not eligible.
4. Cancellation requests after dispatch due to a simple change of mind or personal reasons are not refundable. |
Image-related
exceptions |
1. Accessories such as baskets and wrapping may differ from the image by season or region.
2. Pots and packaging of the delivered item may differ from the image by season or region. |
Urgent inquiries — 1666-6584 (24h orders · support 9 AM–8 PM) · james.cho@jkinnovation.com
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